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Help Center

Answers on testing, billing, and patient support made simple

Help Center

How do I get tested?

You can schedule a test online or visit one of our convenient locations.

What about billing?
How do I access results?
Can providers submit inquiries?
How to rate my visit?

We accept most insurance plans and offer clear billing statements.

Results are available through the LabStar Patient Portal, accessible anytime on your device.

Yes, health care providers can contact us directly for billing or testing questions.

After your appointment, use our portal to share feedback and help us improve.

Get in Touch

Questions? We're here to help you anytime.

A friendly customer support agent wearing a headset, smiling while assisting a caller.
A friendly customer support agent wearing a headset, smiling while assisting a caller.

Help Center

Find answers on testing, billing, and your Labstar portal.

A friendly customer service representative assisting a patient over the phone.
A friendly customer service representative assisting a patient over the phone.
A close-up of a patient using the Labstar patient portal on a tablet.
A close-up of a patient using the Labstar patient portal on a tablet.
Patients

Guidance on scheduling tests, understanding results, and using your portal.

Billing

Information on insurance, payments, and billing inquiries made simple.

The help center answered all my billing questions quickly and clearly.

J.S.

A friendly support agent assisting a patient with billing questions over the phone.
A friendly support agent assisting a patient with billing questions over the phone.
A patient happily navigating the LabStar patient portal on a laptop.
A patient happily navigating the LabStar patient portal on a laptop.

★★★★★